Billing
Upgrade to Solo, switch between monthly and yearly, update your card, download invoices and cancel.
This page shows how to pay for Solo and manage your subscription. Billing lives in Settings, in the Plan section.
Payment is handled by Stripe on its own secure pages. StackHangar keeps your Stripe customer ID and your plan status. It never sees your card number, and it shares only your email with Stripe, never what is in your vault.
#Upgrade to Solo
- Open Settings. The Plan card is at the top.
- Choose Upgrade, billed yearly ($99 a year, about 30% less than monthly) or Upgrade, billed monthly ($12 a month).
- Pay on Stripe's page. You return to Settings.
Right after payment the card says Payment received. Updating your plan… and then You're on Solo. Thank you!. The plan can take a moment to update. If you close the Stripe page without paying, Settings says Checkout was cancelled. You weren't charged.
#Manage a Solo subscription
On Solo, the Plan card shows Solo, billed yearly or Solo, billed monthly, the price, and Renews on a date.
- Switch to monthly or Switch to yearly opens Stripe. Moving to yearly applies now and you pay the difference. Moving to monthly starts when the current period ends.
- Manage billing opens Stripe, where you can update your card, download invoices and cancel.
#Cancel
Cancelling moves you back to Free at the end of the period you have paid for. Until then the card says Ends on a date, and you keep Solo. To undo it before that date, choose Keep Solo.
After the period ends, the Free limits apply again. See Plans.
#If a payment fails
If a payment fails, the card says Your last payment failed. Stripe will retry; update your card to keep Solo. Choose Manage billing to update your card. Solo stays active while Stripe retries.
#Past invoices on Free
If you were once subscribed, Free accounts show Past invoices, which opens Stripe.
#If something goes wrong
- Couldn't open checkout. Try again. or Couldn't open billing. Try again. Try again in a moment. If it keeps happening, see Support.
- If your plan still shows Free after paying, reload Settings after a minute. The change arrives from Stripe and can lag the page you return to. If it does not appear, contact support.
Billing events (plan upgraded, changed to Free, payment failed, refunded, disputed) appear in your Activity log.
Deleting your account cancels any subscription. See Delete your account.
Something missing or wrong on this page? Tell us.