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Delete your account

Permanently delete your StackHangar account, vault, passkeys and alerts, and cancel any subscription.

Deleting your account permanently removes your vault, passkeys and alerts. It cannot be undone.

#Before you start

  • Export your vault if you want to keep your data. After deletion, StackHangar cannot recover it, and it cannot decrypt it for you.
  • Have a passkey ready. Deleting needs a passkey check.

#Steps

  1. Open Settings and go to the Account section.
  2. In the Danger zone, choose Delete account.
  3. Type DELETE where it says Type DELETE to confirm.
  4. Choose Delete my account and complete the passkey check.

To back out, choose Cancel.

#What happens next

StackHangar cancels any subscription and removes your billing customer record first, then deletes your account and everything stored under it. It then signs you out of this browser.

#If something goes wrong

The page shows the reason, such as The passkey prompt was closed. Nothing is deleted until the passkey check succeeds. If deletion fails part-way, try again, or contact support.