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Expiry reminders

When StackHangar emails you about an expiry, renewal or rotation, what the email says, and how to stop reminders for something.

StackHangar emails you before something is due. This page explains the schedule, what triggers a reminder, what the email contains and how to stop reminders.

#The schedule

For each item with a date, you are reminded 30 days, 7 days and 1 day before it is due, and again on the day itself. A date that has already passed gets no reminder for the days that are behind you, and nothing is sent once the due date is past. The same 30, 7 and 1 day pattern applies to yearly plan renewals and to business dates.

You can see the schedule described in Settings under Alerts, which shows Fixed for now: the lead times aren't configurable yet. See Account settings.

#What triggers a reminder

  • Expiries and renewals: items with an expiry or renewal date, such as a certificate, a domain or a membership.
  • Rotate-every reminders: an API key or database with Rotate every set is due on its last rotated date plus that many days.
  • Yearly account plans: a plan with a renewal date reminds you before it renews, or before it ends if you marked it as not renewing. See Plans, limits and costs.
  • Business dates: filing and renewal dates you record for a business. See Business profile.
  • Playbook step reminders: a step you set a reminder on in a run. See Playbooks.

Subscriptions are not emailed. They charge by themselves, so they appear on the Home renewal calendar only, tagged Auto-charges.

A reminder is scheduled when you save the item. Reminders are written while your vault is unlocked, but they are sent whether or not you are signed in.

#What the email says

The email is sent to your sign-in address. It comes at most once a day, however many things are due. It tells you how many things need attention (for example "2 items ... need attention") and has a link to open StackHangar. It never includes item names, project names or secrets, because StackHangar can't see them. It may also include a short count line for connected accounts, such as a spend change, without naming any.

If the daily email is late, StackHangar still sends a reminder that was due up to two days earlier.

Open the app and unlock your vault to see which items are due. See Alerts and findings.

#Change where reminders go

Reminders go to your sign-in email. To change it, open Settings and use Change email. See Account settings.

#Stop reminders

There is no switch to turn alert emails off in Settings. You can stop reminders for a specific item:

  • Open Edit item, clear the date (or tick Never expires, available for API keys and databases) and empty Rotate every (days). An item with neither has no reminders.
  • Delete the item. Its reminders are cancelled.

Ticking Never expires alone clears the expiry date but not a rotate-every interval, so empty that field too.

Deleting your account removes your alerts. See Account settings.

#If something goes wrong

  • If you see "Saved, but couldn't schedule its alerts", the item was saved but its reminders weren't. Open the item and save it again.
  • If you aren't getting emails, check your spam folder and that the address under Settings is right.
  • If a Rotate every reminder never appears, check the item's Last rotated date. A rotation reminder needs one.